IMSolutions: Privacy

/IMSolutions: Privacy
IMSolutions: Privacy 2018-10-05T07:16:01+00:00


At IMSOLUTIONS we make an important and continuous effort to adapt our procedures to the new regulatory requirements, especially in terms of privacy and security of personal data. Therefore, with the intention of showing maximum transparency and respect in the management of personal data that pass through our systems, we inform you of our Privacy Policy:

Who is responsible for the processing of your personal data?

IMSOLUTIONS is responsible for the treatment of the personal data that you provide to us.

For what do we use your personal data?

To properly manage and respond to queries, comments or requests made by you through the different contact channels that we have established in the “CONTACT” section of our website

What is the legal basis for the treatment of your personal data?

The legitimacy for the processing of your personal data is given by your consent, granted at the time of contacting us.

To whom do we communicate your data?

No data will be transferred to third parties, except by legal obligation. In any case, your data may be shared with the companies that form LIBERTO GROUP, if it is necessary for the proper management and attention of your queries.

What are your rights?

You have the right to access, rectify and delete your personal data, as well as other rights, as explained in the additional information.

Integrated Multichannel Solutions, S.L (IMSOLUTIONS). is a company of Spanish nationality with CIF B-85707644, located at 22 Isabel Colbrand Street; 28050 of Madrid and registered in the Mercantile Register of Madrid, Volume 26.690, Folio 64, Section 8, Hoja M-480999. Contact phone number and email: +34 917 936 000,

Data storing period

To guarantee your data protection rights or as a consumer, the company will store your personal data for a maximun period of five years erasing them after then.

More information about the recipients of your data

The personal data that is shared with the companies that form LIBERTO GROUP will only be sent to third parties to offer them our products and services. We never sell or exchange your personal data with third parties unrelated to LIBERTO GROUP. For more information about the companies that make up the LIBERTO GROUP, see the following link.

More information about your rights:

»Right of access: you have the right to obtain confirmation about whether IMSOLUTIONS is dealing with personal data that concerns you, or not. You can contact us to send you the personal information that we treat about you in the email that we indicate below.

»Portability right: You have the right to obtain a copy of your data in a structured, commonly used, and machine-readable format transferred to your name or to a third party. It will only include the personal information that you have given us.

»Right of erasure:you have the right to obtain, without undue delay, the deletion of any personal data processed by IMSOLUTIONS at any time, except if you have any pending matter to resolve with us.

»Right of consent revoke:you have the rigth to revoke your consent anytime without affecting the legality of treatment based on previous to revoking consent.

you have the right to oppose direct marketing, including the elaboration of profiles made for direct marketing.

»Right to file a claim with a control authority:if you believe that we have treated your information in an incorrect way, you can contact us. You also have the right to file a complaint with the Spanish Agency for Data Protection (

»Right to restriction in processing: you have the right to request that IMSOLUTIONS limit the processing of your personal data in certain circumstances.

Exercise of rights:

You can exercise your rights through the address In addition, we have appointed a data protection officer to ensure that we treat your personal data transparently, accurately and legally. You can contact our Data Protection Officer at:

Validity of the Privacy Policy:

This Privacy Policy has been updated on the occasion of the application of the European Data Protection Regulation and will be modified according to the legal requirements that may arise.

Madrid, May 25, 2018